She smiled when the woman with a cane struggled to sit down.
She smiled when another customer asked for help with their carry-on.
She smiled when that woman with the cane spoke a little too loud and stared telling (everyone) why she was traveling to Chicago.
She was overly accommodating during the beverage service.
She was a flight attendant on Southwest, and I sat in quiet observation, marveling at her kindness through her smile and gentle accommodation of each of her guests. I get misty-eyed just thinking about it.
I've seen it, I'm sure you've seen it. Those flight attendants (or anyone that deals with customers) that, while smiling to the face of a demanding guest, turn with a sneer, rolling of the eyes or looking clearly annoyed. Sometimes I have even participated in the sharing of their frustration, that 'Oh...I understand...can you believe that person?" with an exchange of 'that' look.
And what does it gain? It took just as much effort to extend that smile and kindness that it does to scowl and extend insincerity.
Yet, while it may have taken just as much / little effort - the impact was monumental. I will forever remember this woman's sweet face and use it as a reminder to be that person that errs on the side of kindness.
I encourage you today to be that person that offers a sincere smile, go the extra mile. It certainly won't hurt.
By the way, I did hand her a note on my way off the plane. I guess the other title for this could be You Never Know Who's Watching...so true, so true.
Until my next inspired moment (hopefully not six months away...ha!!).
Eyes On Him
Mama Fox
